Report illegal content

Any individual or entity may report content — for example profile texts and job titles, service or location descriptions, uploaded documents, messages inside an engagement, or content behind booking and consultation links.

So that we can assess a notice properly and quickly, the form asks for the four elements listed in Article 16(2) DSA: an explanation of why you consider the content illegal; the exact electronic location (URL); your name and email address; and a statement that your information is accurate and complete to the best of your knowledge.

Exception: if your notice concerns an offence referred to in Articles 3 to 7 of Directive 2011/93/EU (sexual abuse of children), your name and email address are not required. Without contact details, however, we cannot send you the acknowledgement or the decision.

If your notice includes contact details, we confirm receipt electronically without undue delay — with a case number you can refer to later.

We process every notice in a timely, diligent, non-arbitrary and objective manner. We inform you of the outcome and of the redress available against our decision without undue delay. If we use automated means, we tell you so.

Depending on the outcome we may remove the content or disable access to it, restrict its visibility, ask for it to be revised, suspend individual features or the account temporarily or permanently — or take no action at all. We inform the affected person separately, with a statement of reasons, about any measure taken against them.

If someone repeatedly submits manifestly unfounded notices, we reserve the right to suspend or stop processing them. We give prior warning.

As a small enterprise, we are not legally required to give priority to trusted flaggers under Article 22 DSA. We handle notices from such bodies on the same terms as all others.